This report establishes the framework for the development of the E-DYCE protocol, which is split into four steps:
- Specification of E-DYCE DEPC scope, where the performance gap (PG) detection and reduction is
seen as an ultimate outcome of the E-DYCE certification. - Detailing of E-DYCE DEPC methodology to carry out the certification.
- Development of the protocols for E-DYCE DEPC, including the relevance and adoption of specific
CEN/ISO standards. - Structuring identified KPIs to offer the end-users the best possible service by addressing their
needs.