In order to complement the stakeholder analysis carried out in the ePANACEA context, stakeholder interviews were conducted, primarily with the purpose of learning about end users’ knowledge, perception, use and interests regarding the EPC, as well as their behaviour regarding EEMs. Therefore, interviews were conducted on the one hand, with end users (building occupants, owners, (social) tenants and building managers) and on the other hand, with other stakeholders (policy maker, EPC certifier, EPC informant, EPC multiplier, energy advisor, installers) who are expected to have an influence on end users’ use of the EPC and decision making regarding EEMs. Interviews were conducted in the five pilot countries of ePANACEA (i.e. Spain, Belgium-Flemish Region, Finland, Austria, Greece and Germany). The interviews provided first insights into end users’ and other stakeholders’ interests and needs regarding the EPC. All this work is compiled in this document.
ePANACEA – Insights on user perceptions and needs regarding the Energy Performance Certificate (EPC)