Understanding end-user perspectives is crucial for developing and rolling out new features for energy performance certificates (EPCs). Without a full insight into what end-users want and need for the next generation of EPCs, it will be difficult to effectively use these new features. X-TENDO partners surveyed end-users of EPCs, such as (potential future) building owners and occupants, on their needs, expectations, and views on the innovative features of next-generation EPCs. Insights were gathered through a series of digital surveys conducted in five countries and adjusted according to the project’s findings. The insights gathered in this report were used to tailor the methodologies used to develop the X-TENDO framework.
Understanding End-User Needs and Expectations of the Next Generation Energy Performance Certificates Scheme